Frequently Asked Questions & Resources
Whether you're looking to get your hearing tested and have questions, or you already have hearing aids and are looking for resources, we at Arnold Hearing Centres in Kitchener-Waterloo, Guelph, Mount Forest and Simcoe have laid out the most common questions, answers and resources below.
We try our best to make sure that the professional that did your test and helped you choose a hearing aid, will be there to help with on going service. All of our hearing professionals are fully licensed, be it a hearing instrument practitioner or audiologist.
You do NOT need a doctor referral for any of our services. If during one of our examinations we find any abnormalities, we will refer you back to your family doctor.
We base our recommendation on both the information from your case history as well as your hearing test. We offer a range of hearing aid manufacturers in a variety of technology levels, styles and price points. We give you our recommendations, but ultimately the decision is up to you.
Hearing aids programed and adjusted to your specific needs and hearing test results
Education on use and care
Included in the price of your hearing aids is our award-winning service. That service includes:
Most of the time we can repair your hearing aid right in our offices. Just drop-in during our operating hours and we’ll get to it as soon as possible. If it requires a further repair, we will send it to the hearing aid manufacturer for you at no charge if you’re still under warranty (repair fees do apply for hearing aids out of warranty).
We ask everyone that comes in for a hearing test to bring a companion with them. The reason is that its always good to have a familiar voice with you. It helps when explaining the results of the test, as well completing the case history.
Hearing aids are a big investment financially, but they’re also an investment into better hearing. Prices can range from approximately $500 to over $4,000 and are determined by many factors. Those factors include your hearing test results, your lifestyle, hearing aid style and more. Our trained professionals will make a recommendation based on those factors and work with you to find something that both suits your needs and makes you comfortable.